Our Organisation

About Us

Local Transit Pty Ltd is accredited by Safe Transport Victoria as a commercial passenger vehicle company and bus operator in Melbourne. We provide DDA-compliant, demand-responsive and disability-inclusive transport solutions using a flexible fleet model of networked wheelchair accessible vehicles and professional drivers to deliver an array of services.

Local Transit is a social enterprise registered nationally by Social Traders and internationally under People&Planet.

Our vision is a Melbourne that is fully inclusive of all people who are physically, socially or economically disadvantaged or vulnerable – a city in which services and opportunities are equally accessible to all. Our mission is to provide people with disability, the elderly and those with restricted mobility with accessible, affordable, appropriate and timely transport options, including linkages with public transport, and to provide disadvantaged refugee and migrant drivers with training and employment opportunities.

Our Values

Local Transit supports our drivers and puts our customers first, always trying to accommodate their requirements and limitations, especially those with restricted mobility, and never compromising service quality or safety.

Our values highlight this commitment.



Trust

Building trust within the community through understanding problems and finding solutions



Partnership

Developing strategic partnerships and collaborations to increase reach and impact



Honesty

Operating with transparency, dependability and excellence in all we do



Teamwork

Creating a supportive space for everyone to do their best

Our Unique Capabilities

Local Transit understands the transport problems in the Melbourne, especially those of people with restricted mobility and disability and the elderly. We are committed to benefiting these people and the community at-large.

We offer demand-driven solutions and demand-responsive transport, including linkages with public transport, to address these problems across the entire Melbourne metropolitan area.

Our unique service delivery model operates as a network of compliant vehicles and accredited, professional, experienced drivers. This allows our flexible fleet of over 70 wheelchair-accessible, multi-purposed vehicles to offer an array of transport services that cater for the differing needs of our customers – in terms of scheduling, passenger capacity, destinations, and the ability to transport passengers with special needs. By ensuring that the majority of our fleet has wheelchair capacity, we add value for clients by providing disability-inclusive transport for groups.

Our focus on safety, quality and customer satisfaction governs all the services that we offer. By operating under strict policies and procedures, we take responsibility for ensuring the quality of services and the positive experience of all customers who we transport.

The Covid-19 pandemic demonstrated the resilience and adaptability of Local Transit in providing transport solutions to the community.

Our Team

Our management team is lead by Local Transit’s founder and Managing Director, Ali Warsame, who has over 17 years of experience in the transport of people with disability in Melbourne; and includes a team of business development and administrative staff.

Our Local Transit drivers’ network includes over 70 commercial passenger vehicle drivers, which are mostly DDA compliant, accredited under Safe Transport Victoria to drive a variety of vehicles. All drivers are trained, screened, and required to work under Local Transit’s strict policies and procedures. The majority of drivers, particularly those engaged on contracted projects, hold police clearances, working with children checks and Level 1 first-aid certificates.

Our Fleet Network

As a social enterprise, we believe in pooling our resources, sharing information and supporting each other and the community. Therefore, Local Transit has established a unique network of responsible, accredited drivers and multi-purpose, wheelchair accessible passenger transport vehicles.

Local Transit’s fleet network includes government-accredited buses, mini-buses and maxi cabs the majority of which are wheelchair accessible 10-seater and 22-seaters vehicles. Our network also includes a number of non-wheelchair accessible vehicles, such as 54-seater buses, SUVs and sedans.

Geographical Coverage

Local Transit serves the entire Melbourne metropolitan area through its wide network of affiliated drivers and vehicles. All drivers are linked through driver’s apps for efficient and timely communication and dispatch. Bookings can be made to transport passengers to regional Victoria as well as within metropolitan Melbourne.

We have achieved a great deal in a few short years. Learn more about our achievements here.
Please contact us for more information, including our Capability Statement and Annual Report.